Due to Covid 19, I cannot ship to every country. The delivery time is much longer to the countries were I can send to. However, it should reach you after 6 weeks at the latest. If it did not arrive during this time, please write to me via Contact and I will see what I can do.
Where I ship from?
I send from Germany.
How I ship?
All EU and international orders besides Sticker orders will be shipped with tracking including 50 Euro insurance.
Shipping costs:
Germany EU and international
only Stickers 1 Euro 2 Euros
Prints &
other items 2 - 5,50 Euros 7 -7,50 Euros
How your Items will be packed?
It is important to me that your order arrives exactly as I sent it so that you can enjoy it.
All items are sent in thick cardboard bags, except for A3 prints. These are sent in a package so that they only have to be rolled as little as necessary.
All prints come in a plastic bag to protect them from water. A5 and A4 prints are protected from bending with an additional sheet of cardboard.
Edit: My goal is to ship plastic-free as much as possible. Therefore, I will soon exchange the plastic bags for a transparent paper bag, as I feel the water protection is good enough.
How long does it take to prepare orders?
It can take up to two weeks. This is because I'm currently studying in another city and my apartment isn't big enough for printing and packaging work. I'm home about every two weeks to process and send off your orders.
How long does a package take to arrive?
It differs from country to country.
Orders within Germany take a maximum of one week to be sent by post. Most of the time, however, they arrived after two to three working days.
Orders within the EU usually take up to two weeks.
Orders outside the EU take up to 6 weeks.
You can always track your shipment with the tracking number.
The last update of my tracking number was a while ago. Will my package still arrive?
Especially for orders from the US, it can take three to four weeks for the shipping data to be updated after the package has left Germany. This is completely normal and normally your order will arrive within time.
My address has changed or had a mistake, is there a way to change my shipping address?
If your order has not been shipped yet, then yes! Just use the shop contact add your order number and new address and I’ll correct it. It’s best to tell me as soon as possible to avoid your order being sent out to the wrong address.
For customers in the United States, if it is a tracked package, you can change the address for your package on the USPS site. you can find it under receive --> change of address.
Can I get something signed?
Yes! You can ask for prints to be signed at checkout. Unfortunately, I cannot sign other items.
Can I make changes to my order?
You are welcome to email me over the contact form and I’ll see what I can do! Please understand it may take a while for me to reply if it during busy times, such as shortly after a new item is in stock.
There is an item missing from my order or I have the wrong item, what should I do?
Then you should definitely email me over the shop contact form. Let me know what is missing and I’ll send it out as soon as I can. Please be honest. As for accidentally sending out the wrong item, also let me know and I’ll send out the right item.
VAT( value added tax)
In some cases there will be VAT or other taxes. Customs and / or duties fees are levied by the destination country and it's responsibility of the addressee to pay them.
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Cancellations and returns
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May I cancel my order?
If your order has not been shipped out, then yes your order can be cancelled and you will be fully refunded.
Can I return an item/s no longer wanted?
Unfortunately, I cannot accept returns. I do apologise.
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Countrys were I can ship:
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Afghanistan, Albania, Algeria, Andorra, Angola, Anguilla, Antigua and Barbuda, Armenia, Argentina, Australia, Austria, Azerbaijan, Bahrian, Bangladesh, Barbados, Belgium, Benin, Bosnia-Herzegovina, Bulgaria, Burkina Faso, Brasilia, Canada, Cameroon, Cambodia, China, Croatia, Cook Islands, Colombia, Costa Rica, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Finland, France, Gabon, Germany, Georgia, Gibraltar, Greece, Great Britain, Greenland, Guatemala, Hongkong, Hungary, Iceland, India, Indonesia, Iraq, Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kosovo, Kuwait, Kyrgyzstan, Latvia, Lebanon, Lesotho, Liechtenstein, Lithuania, Luxembourg, Macao, Madagascar, Malawi, Malaysia, Maledives, Malta, Mauritania, Mexico, Moldova, Monaco, Montenegro, Montserrat, Morocco, Mozambique, Namibia, Netherlands, Niger, Nigeria, North Korea, North Macedonia, Norway, Oman, Pakistan, Panama, Paraguay, Peru, Philippines, Poland, Portugal, Qatar, Rumania, Rwanda Saba, San Marino, Saudi-Arabia, Serbia, Senegal, Singapore, Slowakia, Slowenia, Spain, South Korea, Sri Lanka, St. Eustatius, St. Lucia, St. Martin, St. Pierre and Miquelon Sweden, Switzerland, Tajikistan, Tanzania, Togo, Tunisia, Turkey, Turks and Caicos Islands, United Kingdom, United Arab Emirates, Uruguay, USA, Uzbekistan Vatican City, Vietnam, Zambia, Zimbabwe
If your country isn't on the list you can still ask. During covid the countries where I can send changes a lot and therefore the list may not be up to date.